Operations Support Staff

Department: Operations - Campus Experience  

Reports to: Operations Support Manager  

Summary: 

The Operations Support team is an integral part of the daily operations and functions of the Philadelphia Orchestra and Ensemble Arts which is comprised of 4 buildings housing multiple performance, office, and ancillary spaces. The Ops Support role is an entry level position providing physical labor to support our front of house spaces for daily activities, rentals, and performances in all the buildings.   

Essential Functions: 

Set and strike all front-of-house event setups in the public spaces, special event spaces, and meeting rooms according to floorplans and request forms. These setups include tables, linens, chairs, poster cases, coat racks, stanchions, stages, etc.  

Drop and pick up POKC owned equipment for catering department events.  

Set, remove, and store building furniture when needed.  

Hang large posters (3 sheets) in exterior cases using a ladder.  

Conduct daily facility walk-through to ensure all equipment is in its appropriate place and all furniture is set according to the floorplan.  

Move and relocate office furniture, boxes, public area furniture and other equipment.  

Inspect, clean, care for, and, in some cases, assemble or repair furniture or other equipment.  

Follow safety protocols and maintain an orderly appearance in storage and common-use areas.  

Maintain cleanliness of equipment, including laundering linens and chair covers.  

Trash/recycle old, printed materials and equipment.  

Maintain awareness of building schedules.  

Maintain open communication with Campus Experience staff and other Ops Support team members during shift.  

Transport client equipment and paraphernalia within the building(s).  

Transport and stock marketing materials including brochures, programs, and inserts.  

Deliver large or bulk mail items from administrative offices to other buildings in the campus.  

Perform other duties as assigned.  

Education and Experience: 

High School Diploma  

Previous event setup experience  

Knowledge, Skills, and Abilities: 

Ability to work effectively with all personality types.  

Ability to maintain a cooperative spirit when working with peers, supervisors, clients, and guests.  

Strong problem-solving skills  

Strong attention to detail  

Ability to understand and carry out oral and written instructions independently.  

Ability to manage time effectively.  

Ability to work under pressure with tight time constraints.  

Willingness to perform any other job-related functions.  

Working Conditions/Physical Demands: 

Ability to perform light physical tasks exerting up to 60lbs of force on a frequent basis and up to 150lbs on an occasional basis.  

Ability to perform such activities as grasping, lifting, reaching, crouching, walking, climbing, sitting and carrying repetitively and for long periods of time.  

Ability to work weekends, holidays, mornings, and nights.  

Must wear closed toe-shoes, Kimmel issued uniform, belted pants, and proper Kimmel issued identification.  

A cover letter and resume are required.

The Philadelphia Orchestra and Kimmel Center, Inc. does not discriminate in employment on the basis of race, color, religion, gender (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, parental status, or military service.