How would you like to be part of a team of the most beloved children’s museum in Philadelphia? Now is your chance to represent a nonprofit organization that changes a child’s life as they discover the power of learning through play.  Please Touch Museum a non-profit organization seeks an experienced, Admissions Manager who provides excellent customer service and facilitates the daily operations of the admissions desk.

Overview

The Visitor Services Staff provides excellent customer service to all visitors, Museum Staff and volunteers. Must be available Thursdays, Fridays, some weekend days and night. Weekly hours range from 12-18 hours a week.

Essential Functions*

The Visitor Services Associate welcomes visitors to the museum, processes admissions and shop sales, registers visitors for programs and events, and supports the Development Department. 

Hours: Seasonal, hours vary up to 40 hours weekly. Some evenings, weekends and holidays required.

Compensation: Hourly, $12 Reports to: Director, Membership and Public Engagement

Description: Our Public Engagement Representatives are part of a dynamic team whose goal is to greet and interact with Museum guests. Individuals in this position are responsible for selling admission, providing education and public programs, all while making customer service the highest priority.

Qualifications:  

POSITION SUMMARY

The Admissions Associate is responsible for onsite ticket sales, membership sales and support, and answering non-telemarketing calls in a call center environment. Associate plays a significant role in providing an exceptional visitor service experience to all patrons both in person and over the phone.

RESPONSIBILITIES

Greet customers in a friendly, welcoming manner

Answer all customer inquiries quickly and efficiently both in person and over the phone

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