Director of Major Gifts and Annual Giving

Reporting to the Chief Philanthropy Officer (CPO), the Director of Major Gifts and Annual Giving is responsible for creating and actively maintaining the growth of the museums annual giving and major gifts programs. Through providing quality service to existing donors and soliciting new ones, this individual will have the ability to accurately analyze statistical database information, look for new opportunities for growth and create donor programs and Giving Clubs that encourage greater participation. Working with other Please Touch Museum colleagues, the Director of Major Gifts and Annual Giving will identify potential benefactors and provide cultivation opportunities that lead to underwriting key initiatives.

ESSENTIAL RESPONSIBILITIES

• Lead cross-functional collaborations with the Marketing and Communications Department, Museum Learning, and Events teams.
• Conceptualize and drive an innovative annual giving strategy with a foundation in annual appeals (<$500) and mid-tier gift development ($500–2,500) to increase annual fund giving and visitor participation in philanthropy.
• Assess and improve efficiency of donor acquisition, retention, reactivation, and participation goals, applying best practices and data-informed decision-making.
• Partner with Marketing and Communications and vendors to develop and implement direct mail, peer-to-peer, and electronic fundraising appeals.
• Design and implement PTM’s annual giving day to acquire new donors, engage the community, and increase broad-based donor giving.
• Develop and implement a prospect plan to identify new donors.
• Manage a portfolio of Major Gifts prospects developed in collaboration with colleagues.
• Monitor progress against fundraising targets, overseeing dashboards to report annual giving performance and drive strategy development, while communicating opportunities and challenges.
• Manage budget for fundraising appeals, third-party resources, systems, and tools.
• Partner with the Chief Philanthropy Officer to proactively qualify/disqualify new prospects, designing engagement opportunities for these new relationships.
• Demonstrate considerable professional independence, personal initiative, and the ability to respond to Museum constituencies effectively and quickly.
• Design with Marketing and Communications a comprehensive solicitation calendar that interfaces with an overall communication strategy.
• Assist the Coordinator, Donor Services in delivering department deliverables on and impeccable CRM processes on schedule.
• Produce well-written, accurate, and timely correspondence such as contact reports, cover and thank you letters, e-mails, reports, and briefings in support of donor stewardship.

MINIMUM QUALIFICATIONS

• 5+ years of progressive fundraising experience and a bachelor’s degree in marketing, communications, or related fields.
• Exceptional written and interpersonal communication skills to establish and maintain good working relationships throughout the organization and with outside constituencies
• Demonstrated leadership and ability to independently and collaboratively develop strategies and plans that integrate with PTM’s values and goals.
• Possesses strong organizational skills, managing competing priorities and deadlines, and is flexible in response to changing situations and priorities.
• Build trust with colleagues by acting with integrity, owning mistakes, and holding oneself accountable; takes initiative to prioritize and complete work with minimal supervision within the agreed-upon timelines.
• 5+ years of progressive fundraising experience and a bachelor’s degree in marketing, communications, or related fields.
• Previous CRM system experience required; Blackbaud/Altru knowledge desired.