Department: Audience Experience

Reports to: Associate Director, Audience Experience

Direct Reports: Part-Time Usher Staff

Summary

The Guest Services Manager for The Philadelphia Orchestra and Ensemble Arts reports to the Associate Director of Audience Experience. This position is a direct reporting manager for part-time, unionized usher staff at the organization’s three historic venues: the Kimmel Center, the Miller Theater, and the Academy of Music.

House Managers are the primary points of contact for audience members attending all performances and events at Drexel University’s Mandell Theater and URBN Annex Black Box Theater.  House Managers deliver exemplary customer service, while ensuring both the success of every event as well as the safety of patrons.

Theater Technicians play vital production roles on all performances and events at Drexel University’s Mandell Theater and URBN Annex Black Box Theater.

Theater Event Supervisors play a vital supervisorial, technical, and customer service role in the execution of all performances and events at Drexel University’s Mandell Theater and URBN Annex Black Box Theater. 

The Production Manager is a senior staff member responsible for managing all technical operations, production logistics, facility rentals, and crew coordination at The Media Theatre. This role serves as a liaison between designers, staff, and external parties to ensure smooth execution of all productions, events, and rental engagements.

The Engagement Manager serves as the senior staff member who oversees all aspects of the marketing and front of house departments and the financial responsibilities associated with them. Serves as the leader for ushers, box office and concessions staff members to best serve the audiences who come through the door, and is the staff member who is ensuring a hospitable, smooth and efficient guest relation experience via phone, in-person transactions and email. Hires appropriate Box Office associates, coordinates ushers for events, and concessions staff.

The Communications and Outreach Coordinator plays a key role in advancing Germantown United CDC’s mission by managing external communications and leading outreach to both small businesses and residents in Germantown. This position blends strategic storytelling, neighborhood engagement, and event promotion to strengthen connections with local stakeholders and highlight Germantown as a vibrant, inclusive community. Please note, this position is contract funded by the City of Philadelphia’s Commerce Department.

We’re seeking a high-energy, entrepreneurial Database Administrator to help build a best-in-class fundraising operation, literally from scratch. Reporting to the Director of Fundraising, you’ll be the operational engine of a small but mighty development team, laying the groundwork for sustainable philanthropic growth. 
 
This is not your average back-office role. It’s a rare opportunity to shape the standards, systems, and rhythms of a department during its formative phase. You’ll implement and manage our donor database (likely DonorPerfect), formalize our stewardship systems, bring rigor to our reporting, and design internal processes that help leadership focus on relationship-building. Your work will enable our frontline fundraisers, the Director of Fundraising and the CEO, to make meaningful requests and deepen donor engagement. 
 
If you're someone who loves building systems, gets excited by spreadsheets and CRM fields, and wants to make a real impact in a mission-driven startup environment, this is your chance. 

The Programming Associate is a dynamic role, ideal for an arts administrator with a strong drive to bring arts education experiences to young people. The ideal candidate is driven by results with the knowledge that every program we do provides artists and students with meaningful, impactful arts experiences.  They are dedicated to personalized, and efficient service, and thrive in an active, and collaborative workplace.   The ideal candidate has a personal passion and commitment to the arts, and a curiosity about all art forms and their relevance in K-12 education.

Ceramics Instructors

Abington Art Center is seeking experienced Youth and Adult Ceramics Instructors for our Fall 10 Week Session beginning the week of September 15th.  

Located on a historic 27-acre campus in Jenkintown, PA, just outside of Center City Philadelphia, Abington Art Center presents art exhibitions, visual arts classes and cultural events for the Montgomery County and Philadelphia area, along with private events.

This fall we are in need of experienced ceramics teachers to provide instruction for the following classes: