Usher
Penn Live Arts
Job Description Summary
Penn Live Arts (PLA) at the University of Pennsylvania is seeking enthusiastic customer service oriented part-time Ushers to join PLA's Front of House team. Ushers play a significant role in the FOH department, offering the highest level of customer service for any patron, artist, client or visiting member of the public.
Job Description
Responsibilities of ushers include, but are not limited to:
Way finding
Ticket taking
Seating patrons
Passing out programs
Enforcing theatre/building policies
Assisting patrons with accessibility needs
Overseeing load in and load out of Rental set-up
Utilizing a 2-way radio for communication
Attend pre-event meetings and other training as assigned by the manager
Other duties as needed
In doing so, Ushers are essential to ensuring a memorable and safe theatre experience at a variety of events, from performances to lectures to receptions.
We welcome diverse audiences from around the city and internationally to our events and encourage applicants with multiple language skills to apply.
Qualified applicants have a friendly and professional demeanor, excellent customer services skills, enjoying being part of a team, and an ability to multi-task and work well under pressure.
PLA events will primarily take place at the Annenberg Center for the Performing Arts, but there may be off-site shifts, as well.
Usher shifts occur mostly nights and weekends, but availability during the day is a plus.
We encourage all applicants with a unique perspective to apply, including Students, Artists, Working Professionals, Career Changers and so forth. We are committed to diversity in all areas both on stage and in Front of House.
We encourage all applicants with a unique perspective to apply, including Students, Artists, Working Professionals, Career Changers and so forth. We are committed to diversity in all areas both on stage and in Front of House.
Please note: The position requires one to stand for long periods of time, may require late nights or weekends and occasional heavy lifting. Parking is not free on the University of Pennsylvania campus.
