Front of House Associate (P/T)

Bristol Riverside Theatre is hiring part time front of house associates to work 5-10 hours per SHOW week, primarily on nights and weekends with weekly Monday 9:00-5:00 shifts. Ideal candidate will be a self-motivated, curious individual with excellent people skills and verbal communication as well as the ability to work well under pressure.

Duties/Responsibilities

Positively represent the theatre when interacting with customers

Bartending

• Serve bar patrons during shows while adhering to Pennsylvania RAMP rules and regulations.
• Keep accurate inventory of snack bar and alcoholic beverages and reconcile financial transactions.

House Management

• Efficiently and successfully delegate ushering, ticket taking, concessions and other important duties to our staff of volunteers.
• Set up and break down tables, chairs and food items for special events.
• Ensure that all patron areas are clean and safe

Box Office

• Quickly and efficiently deliver and sell tickets using complex Tessitura ticketing software in a fast-paced environment via walk up and phone orders.
• Accurately report on sales at the end of shift.
• Handle customer complaints; ensure a pleasant customer experience and solve problems as needed.

Qualifications:

• A love of theatre
• Upbeat, enthusiastic attitude
• Excellent verbal communication skills
• Ability to work well under pressure
• Must be able to work nights & weekends 
• Cash handling experience preferred
• Detail oriented
• Excellent computer skills required (MS Office suite; Tessitura database system experience preferred)
• Minimum one-year customer service experience
• Good people skills
• Must be 18 years or older.
• Must be able to lift 20 lbs 
• Stand for an extended period
• Go up and down steps with ease