Front of House Associate (P/T)
Bristol Riverside Theatre is hiring part time front of house associates to work 5-10 hours per SHOW week, primarily on nights and weekends with weekly Monday 9:00-5:00 shifts. Ideal candidate will be a self-motivated, curious individual with excellent people skills and verbal communication as well as the ability to work well under pressure.
Duties/Responsibilities
Positively represent the theatre when interacting with customers
Bartending
- Serve bar patrons during shows while adhering to Pennsylvania RAMP rules and regulations.
- Keep accurate inventory of snack bar and alcoholic beverages and reconcile financial transactions.
House Management
- Efficiently and successfully delegate ushering, ticket taking, concessions and other important duties to our staff of volunteers.
- Set up and break down tables, chairs and food items for special events.
- Ensure that all patron areas are clean and safe
Box Office
- Quickly and efficiently deliver and sell tickets using complex Tessitura ticketing software in a fast-paced environment via walk up and phone orders.
- Accurately report on sales at the end of shift.
- Handle customer complaints; ensure a pleasant customer experience and solve problems as needed.
Qualifications:
- A love of theatre
- Upbeat, enthusiastic attitude
- Excellent verbal communication skills
- Ability to work well under pressure
- Must be able to work nights & weekends
- Cash handling experience preferred
- Detail oriented
- Excellent computer skills required (MS Office suite; Tessitura database system experience preferred)
- Minimum one-year customer service experience
- Good people skills
- Must be 18 years or older.
- Must be able to lift 20 lbs
- Stand for an extended period
- Go up and down steps with ease
