Donor Relations Manager

Reports To: Director of Development

FLSA: Exempt

Salary Range: $55,000 - $65,000

Schedule: Monday – Friday 8:30am – 4:30pm, occasional evening or weekend events related to their role. This is an onsite position.

Job Purpose:

Hagley is seeking a full-time Donor Relations Manager to join our Development team! The Manager will engage regularly with Hagley donors, key constituent groups, corporate partners, and institutional funders personally and through various communications channels to convey impact and inspire deeper engagement with Hagley

Working directly with the Director of Development, the Donor Relations Manager will design and implement a rolling calendar of communications, newsletters, events, stewardship, benefit fulfillment, tribute program management, and other activities and outputs. The Manager will also engineer and execute campaigns to attract (and retain) donors. Naturally curious, creative and with excellent adaptive communication and technical skills, the Manager is a consummate story-seeker and compelling communicator of impact.

Specific Duties:

• Write stories, drafts communications based on a yearly calendar, and coordinates events and other activities to enhance relationships with current and prospective donors.
• Maintains the MailChimp development channel for development communications; creates and edits content on Canva (or similar) for distribution. Manages and writes LinkedIn content to promote benefits of corporate engagement with Hagley.
• Fulfills benefits for Fireworks at Hagley for corporate partners and VIP groups, as well as serve as liaison to Corporate Partners with Fireworks onsite entertainment needs.
• Coordinates invitations for Residence Committee parties (Spring Party, New Year’s Eve) and President’s Circle Dinner event logistics with Hagley event staff and assists onsite.
• Manages Tribute program for Bud to Bloom as well as memorial tree and bench programs, including closing of gifts, execution of donor agreements, site selection and coordination of plaque/bench placement.
• Manages #GivingTuesday and DoMore24 social media campaigns including messaging, coordination with marketing department, and page-building, as well as stewardship and reconciliation.
• Designs and executes a first-time donor communications/cultivation plan to inspire renewals.
• Edits, designs, and distributes special affinity e-newsletters to key Hagley groups.
• Writes donor-impact and other content for quarterly issues of Hagley Magazine.
• Ensures accurate and appropriate donor recognition in all formats (e.g., proofread annual and campaign donor listings for 100% accuracy, including plaques, signage, annual reports, program, and other listings)
• Regularly reviews and refreshes development website content with department staff to ensure the most accurate and current information.
• Assists with impact reporting for grant and foundation final reports and for Annual Report.
• Assists Director of Development as needed on special capital campaign initiatives.

Minimum Experience and Required Skills:

• Bachelor’s degree required.
• At least 3 years of marketing, sales, or fundraising experience with primary responsibility for driving communications campaigns or meeting revenue goals.
• Marketing and storytelling experience portfolio.
• Track record of using design software to publish communications.
• Demonstrated success engaging with internal and external constituents including staff, members, donors, volunteers, community partners, vendors, and others.
• Knowledge of basic fundraising principles, practices, and techniques.

Required Skills and Abilities:

• Commitment to the Hagley mission and values.
• Strong verbal and written communication skills that compel and inspire.
• Accuracy and impeccable attention to detail.
• Comfortably and professionally interact with a variety of donor groups and individuals, including cross-departmental staff.
• High degree of external presence and ease initiating conversations with new contacts.
• Ability to work independently and as part of a highly collaborative team, and to take initiative, manage multiple tasks and projects, and meet deadline-driven projects.
• Adept at using Microsoft Office Suite and related applications. Experience with CRM (relational databases such as Blackbaud products) a plus.
• Publisher, Adobe software (or similar programs), Canva, and/or MailChimp experience.
• Ability to work occasional evenings and weekends as position requires.
• Self-transportation capabilities for Hagley-related business purposes.

Compensation and Benefits:
This is a full-time, exempt position with a salary range of $55,000.00 - $65,000.00 commensurate with experience. Hagley offers a comprehensive benefits package including:

• Health coverage, including medical, dental, and vision insurance, effective the first of the month following your start date.
• 403(b) retirement plan with employer match, plus a 7% employer contribution after one year of service
• Employer-paid life insurance, short-term disability, and long-term disability coverage
• Twenty-five (25) days of paid time off annually, plus eight (8) recognized holidays
• Standard thirty-five (35) hour work week
• Complimentary admission to Hagley for employees, their families, and friends, as well as free admission to Smithsonian-affiliated institutions for employees.