Visitor Services Associate

This is a part-time (roughly 19 hours per week) hourly and nonexempt position. This position reports to the Museum and Education Manager of ASMHPT. Pay rate is $20.00/hr. This is a seasonal position, filled during the times the museum is open to the public and available for rentals from March-December, with flexibility on weekends and evenings to assist with rentals and programs.

Benefits: $200.00/month stipend for health insurance and sick days.

General Schedule: Thursday-Saturday 9:30-4:30, includes a ½ unpaid lunch break. Flexibility depending on rental schedule required.

About the Organization

Arch Street Meeting House Preservation Trust oversees the preservation, operation, and educational programs at Arch Street Meeting House, a National Historic Landmark building in Old City, Philadelphia. For more information, visit www.HistoricASMH.org

Responsibilities:

•        Greet all visitors, individuals and groups, when they arrive at the meeting house. Process visitor entry fee transactions and respond to inquiries related to the building's history.

•        Assist rental groups with property access, building systems, enforcing site protocols, answering questions throughout rental, including setup and breakdown.

•        Assist with programs, field trips and tours as assigned, must be able to memorize tour.

•        Other duties as assigned.

Qualifications:

•        A GED, bachelor’s degree or demonstrated professional experience;

•        Organization, time management, problem solving, and decision-making skills;

•        Front-line customer service experience preferred, including working with a POS system and engaging face-to-face with the general public.

•        Experience working with field trips, schools or students required;

•        Ability to maintain a flexible schedule to supervise the logistics of programs and events as needed;

•        Must have excellent written, verbal, and interpersonal communications skills including experience working with individuals from diverse cultural and economic backgrounds.

All staff members at ASMHPT work in a collaborative manner. In that context, all are expected to be flexible, collegial, and willing to accept a variety of assignments. ASMHPT & PYM are EOEs; diverse candidates are encouraged to apply. All staff members must be Committed to the principals of Equity and Inclusion and to the ASMHPT/PYM staff vision to become an anti-oppression organization.