Most of us have to interact with co-workers, shares common spaces collaborate and supervise or are supervised. All of these interactions have potential for tension so this course is designed to foster positive relations and avoid the inevitable pitfalls of workplace interactions. Among the topics discussed will be supervisory skills, performance management, feedback and criticism. You'll gain valuable insights into workplace behavior to be able to engender trust and motivate, developing a framework for understanding colleagues and supervisees.

If you have responsibility for fundraising or for finances in your organization, you are also responsible for stewardship and management for all grants, individual donations, and corporate gifts. Both finance and development professionals need to understand the budgeting process, the different requirements and expectations among the various gift vehicles, the management of expenses, the role of recognition, and the hard and soft rules of stewardship, in order to meet the full demands of your position. Proper contribution management means satisfying donors, regulators and program staff and creates opportunities for future gifts. Real world examples will enable you to understand budgets, manage expenses, create positive donor relations, trouble-shoot potential problems, and seal the deal for the future.