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Funsavers FAQ

Frequently Asked Questions

What is Funsavers?
Why did the Cultural Alliance create Funsavers?
How is this different from other discount ticket offers out there?
How much does it cost to list an offer in Funsavers?
How, and when, does the Cultural Alliance collect Funsavers offers?
Where can I find the online link to submit a Funsavers offer?
How can I start receiving the Funsavers solicitation email every Friday?
How will I know if my offer has been chosen?
Why would my offer not be included?
Does my organization’s offer have to be half-price?
Can I restrict the events my organization gives to the Cultural Alliance for Funsavers?
How will consumers redeem my Funsavers offer?
What do I need to do after my Funsavers offer runs?
Who should I contact about Funsavers


 

What is Funsavers?

Funsavers is a half-price ticketing service that provides weekly offers through www.funsavers.org as well as a weekly permission-based email. The program provides consumers with last minute offers of half-price tickets to entertainment events for the upcoming week

Why did the Cultural Alliance create Funsavers?
To increase attendance at arts and culture events. Cultural Alliance research identified a number of barriers to greater consumer participation in arts and culture events, including price and spontaneity. By offering discounted admission and the ability to make decisions about leisure-time spending with a shorter lead time, Funsavers allows consumers a new way to increase their arts and culture participation – and spending.

How is this different from other discount ticket offers out there?

Funsavers is unique because it is run directly by the cultural community itself, through the Cultural Alliance. Unlike other daily deal sites, Funsavers shares consumer information with participating groups and does not take a portion of ticketing revenue. The program is funded through a combination of charitable support, advertisins sold on the emails, and modest ticket fees on each ticket sold.

How much does it cost to list an offer in Funsavers?
Participating in Funsavers is FREE for current Cultural Alliance members as a benefit of membership. If you are a CA member and would like to learn how to participate in Funsavers, please contact us at phillyfunguide@philaculture.org or or 215-399-3521. 

Other non-member organizations are also encouraged to participate and fees apply. If you are not a CA member and would like to learn how to participate in Funsavers,, please contact us at phillyfunguide@philaculture.org or or 215-399-3521. 

How, and when, does the Cultural Alliance collect Funsavers offers?
Friday: Marketing contacts receive email soliciting half-price ticket offers for the following week. The email contains a link to an online submission form so you can submit your offer.
Monday: Offers due by 12:00 noon!
Wednesday: Email sent confirming your inclusion in Funsavers.
Thursday: Funsavers email sent by 12 noon to over 101,000 subscribers.

Where can I find the online link to submit a Funsavers offer?
Use the online form available at http://www.phillyfunguide.com/submit/funsaver.

How can I start receiving the Funsavers solicitation email every Friday?
Please contact Steve Gudelunas, Content Coordinator, Phillyfunguide & Funsavers at  SteveG@philaculture.org or 215-399-3531. .

How will I know if my offer has been chosen?
You will receive a confirmation email on the Wednesday immediately prior to the Funsavers delivery. This confirmation email will also include a link to a reporting form to report the results of your Funsavers offer once it has been concluded, a requirement for ongoing participation.

Why would my offer not be included?

  • If the offer was submitted late (past Monday at noon).
  • If you had already been listed in the two previous Funsavers emails.
  • If your ticket pricing information or details of your event were submitted incorrectly.
  • If your offer was submitted with incomplete information.
  • If you are offering less than 20 tickets.

 
Does my organization’s offer have to be half-price?
Yes. This program is marketed as a "half-price ticket" program to maximize the appeal and simplicity of Funsavers to consumers.

Can I restrict the events my organization gives to the Cultural Alliance for Funsavers?
Yes. For example, you may want to specify that your half-price offer cannot be combined with other discounts, or you might want to limit the number of tickets or admissions sold to each customer. You can choose which ticket prices you would like to offer at half-price, as well as the number of half-price tickets to be sold. You can also specify specific days or times for your offers – the discount does not have to be valid for every price point, or performance date and time you offer at full price.

How will consumers redeem my Funsavers offer?

Online through our ticketing vendor. Once a sale is completed, a customer presents a voucher and their ID at your box office. You can access sales information at any time through an administrative log-in provided to participating organizations. You can then enter the patron information in your own ticketing software and have a reserved ticket on hold at will call.

What do I need to do after my Funsavers offer runs?
Nothing! You will recieve your payment by check within 5-7 business days.

Who should I contact about Funsavers?
For additional information please contact us at phillyfunguide@philaculture.org or or 215-399-3521.