Communicating Effectively with Internal & External Audiences
The ability to communicate well and clearly is an increasingly valued and necessary competency for organizational and professional success and an absolute essential for those whose work includes marketing their organizations to the media and other key audiences.
We communicate with a variety of people in the workplace every day – peers, superiors, subordinates, clients, and board members – and all of these people can help or hinder our work. As communications options continue to grow and morph, we need to make choices, not only about what to communicate, but also about how to communicate our messages. Understanding how most effectively to communicate and using the most appropriate communication vehicle is essential to success, and this course will help you learn to adapt to different communication styles, overcome barriers to communication, and develop approaches for dealing with resistance to ideas or proposals.
Wall Ball 2013
Planning & Designing Programs for Maximum Impact
Programs translate mission into action. Program planning is critical to the development of mission-driven programs that meet constituent needs, demonstrate impact through measurable outcomes and have sustainable marketing and funding strategies. This class will teach you best practices in program design, development and implementation.
Key topics include: mission and program alignment, how to involve stakeholders in the planning process, defining outcomes, collaborative programming, program budgeting and measuring impact. Activities will help you develop a matrix of your organization’s current and potential programs and get you started on the path to future program planning, so bring your mission statement, strategic plan and program descriptions to get the most out of this hands-on course.
Registrations must be received two working days prior to the course for which you are registering. The Nonprofit Center is unable to accept late registrations.
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