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Part Time Front of House Associate

Bristol Riverside Theatre

Part Time Front of House help needed

 

Bristol Riverside Theatre is hiring part time front of house associates to work 5-10 hours per SHOW week, primarily on nights and weekends with weekly Monday 9:00-5:00 shifts. Ideal candidate will be a self-motivated, curious individual with excellent people skills and verbal communication as well as the ability to work well under pressure.

Duties/Responsibilities

  • Positively represent the theatre when interacting with customers
  • Bartending
    • Serve bar patrons during shows while adhering to Pennsylvania RAMP rules and regulations.
    • Keep accurate inventory of snack bar and alcoholic beverages and reconcile financial transactions.
  • House Management
    • Efficiently and successfully delegate ushering, ticket taking, concessions and other important duties to our staff of volunteers.
    • Set up and break down tables, chairs and food items for special events.
    • Ensure that all patron areas are clean and safe
  • Box Office
    • Quickly and efficiently deliver and sell tickets using complex Tessitura ticketing software in a fast-paced environment via walk up and phone orders.
    • Accurately report on sales at the end of shift.
    • Handle customer complaints; ensure a pleasant customer experience and solve problems as needed.

Qualifications:

  • A love of theatre
  • Upbeat, enthusiastic attitude
  • Excellent verbal communication skills
  • Ability to work well under pressure
  • Cash handling experience preferred
  • Detail oriented
  • Excellent computer skills required (MS Office suite; Tessitura database system experience preferred)
  • Minimum one-year customer service experience
  • Good people skills
  • Must be 18 years or older.
  • Be able to lift and move heavy boxes
  • Stand for an extended period
  • Go up and down steps with ease
To Apply

To apply: Email resume and cover letter WITH 3 REFERENCES LISTED (at least 2 should be from previous employers) to the Patron Experience Manager, Kate Forehand at kforehand@brtstage.org.