Hospitality Intern | 28th Philadelphia Film Festival

Philadelphia Film Society

Position: Hospitality Intern | 28thPhiladelphia Film Festival (October 17-27, 2019)

 

Department: Programming; Hospitality & Guest Services 

 

Intern Summary: The Philadelphia Film Festival (PFF) is an 11-day international film festival that screens over 100 films and hosts special events, Q&As, and industry guests.  

 

The Hospitality Intern is the primary assistant for the Festival Hospitality Team in coordinating all Guest Services details for the festival, including but not limited to making travel and lodging arrangements for guests and ensuring all credentials are complete.   The Hospitality Intern will also assist in creating a comprehensive report on PFF28Hospitality. 

 

Responsibilities 

Pre-Festival:

Primary team member providing administrative assistance to Programs Manager regarding Guest Services

Assisting with email and phone outreach to festival guests or representatives to coordinate arrangements

Assisting with local outreach necessary for travel and accommodation arrangements

Contributing to managing all guest tracking documents and databases, ensuring they remain up-to-date

Creating guest Festival Itineraries documents 

Coordinating, producing, and tracking guest credentials

Assisting with coordinating guests’ transportation needs

Assisting with tracking all hospitality-related expenses

 

Festival:

Coordinating with guests or guest representation regarding transportation needs

Monitoring guests’ Festival arrivals and departures

Coordinating guest credential and welcome bag distribution as needed 

Accompanying guests to venues and helping them travel around the city as needed

Hosting guests in the Festival Lounge as needed

Liaising between guests and Festival staff as needed 

Prepping Festival Green Rooms as needed

Assisting Hospitality team when needed

Attending Festival meetings and remaining updated on Festival changes

 

Post-Festival:

Compiling guest data 

Organizing wrap-up report on PFF28hospitality, with suggestions for improvements

Assisting Hospitality team in Festival wrap 

 

Job Requirements

•      Highly organized with a distinguished level of attention to detail 

•      Working knowledge of Microsoft Excel andGoogle Drive

•      Ability to multi-task and handle multiple projects at once 

•      Very comfortable speaking with new people

•      Ability to remain calm and patient in hectic situations

•      Administrative support experience a plus

•       Festival or event experiencea plus

 

 

Time Requirements

October-November, 2019

Pre & Post Festival: 2-3 days per week in office, 4-6 hours per day

Full or significantly open daytime andevening availability October 17-27, 2019

 

Compensation: Unpaid, College Credit Available                                      

 

To Apply

To Apply: Email Cover Letter & Resume to: operations@filmadelphia.org| Deadline to Apply: July 19, 2019