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Campus Receptionist (Performing Arts Campus)

Pay Type: 
Hourly Rate
Job Status: 
Minimum Salary/Hourly Rate: 
$15.75
Maximum Salary/Hourly Rate: 
$15.75

The Mann Center for the Performing Arts

The role of Campus Receptionist is a part-time non-exempt seasonal position reporting to the Assistant to the General Manager. This forward-facing role serves as the initial point of contact for in-person visitors, guests, and performing artists and with patrons and business partners over the phone.

Primary Responsibilities:

  • Acts as the Mann's initial point of contact by welcoming visitors, guests, business partners, and artists to the backstage spaces at Mann’s venue.
  • Provide wayfinding for the parties mentioned above, including directions to bathrooms, catering, the stage, etc.
  • Notifying back-of-house staff of guest arrivals or other matters.
  • Signing in guests and issuing badges.
  • Maintaining records and logs of visitors arriving and leaving the campus.              
  • Acts as a representative for the Mann by answering incoming calls from patrons and answering their questions professionally and confidently.
  • Records lost property in the Mann log system.
  • Oversees acceptance of deliveries to the main entrance. 
  • Maintains up-to-date information for SEPTA Loop service schedules. 

 

Knowledge, Skills, and Abilities:

 

  • Candidate should have experience in a receptionist/customer service background.
  • Must be articulate, proactive, and can serve as an influential member of a dispersed team.
  • Must know the Microsoft Office suite of products, including Outlook. 
  • Must be highly flexible, creative, comfortable with ambiguity, and committed to win-win solutions to complex issues.
  • Must be able to work nights, weekends, and irregular hours as driven by operational requirements. 
  • Must be willing to undergo a background check before commencement of employment.
To Apply

Please send your resume and cover letter to Phil Gehman, Assistant to the General Manager pgehman@manncenter.org