Greater Philadelphia Cultural Alliance

The Institutional Giving Coordinator will support the Museum of the American Revolution’s fundraising efforts by working closely with the Director of Development for Institutional Giving, Corporate Partnerships Manager, and Grants Officer to support the Museum’s strategic efforts to secure contributed revenue. The Institutional Giving Coordinator is also a primary liaison to ensure that the Development team is working in tandem with operations, marketing, education, and curatorial teams to support the Museum’s goals.

Primary Responsibilities:

Coordinate the logistics of institutional fundraising meetings and donor events, including Corporate Advisory Council, working in coordination with the Institutional Giving Team, to ensure that these events are strategic, efficient, and effective in furthering the Museum's fundraising efforts. Duties may include scheduling with external partners, monitoring event revenue projections and budgets, invitation tracking, liaison to vendors, managing food and beverage for self-catered meetings and events, recording meetings or debrief notes, and on-site management of event logistics.

Provide excellent customer service to institutional donors, including benefits and premium fulfillment requests, and acknowledgement letters. Proactively record and track donor information and call reports in database, to ensure that records include updated contact information, recent interactions, and major life events.

Maintain and optimize the established database structure by adhering to organizational protocols and best practices. Continuously update and manage the procedural documentation for institutional giving to ensure continuity and consistency.

Support the Institutional Giving Team through preparing solicitations, renewals, invoices, and other correspondence and collateral, writing standard proposals, and developing presentations and gift reports. Provide technical assistance, as necessary.

Support the Institutional Giving Team with screening and cultivation of donors and prospects. Responsibilities include conducting research on prospects and potential sources of funding to grow donor prospect database and tracking data to ensure timely and proper moves management.

Coordinate the Museum's digital fundraising efforts on third-party fundraising sites and corporate employee giving portals, ensuring that donation pages and digital acknowledgements are accurate and working properly. Respond to related phone and email inquiries in a timely manner.

Support Institutional Giving’s projects in Asana by managing relevant annual production calendars and workflows.

Manage the Museum’s Library Pass Program and its annual revenue goal, including stewardship, renewal, and acquisition of program participants.

Oversee Institutional Giving Team’s monthly credit card expense reconciliations.

Serve as primary coordinator of institutional donor files, ensuring that gift documentation is handled securely and that accurate records are maintained.

Monitor shared Development department spaces and supply inventories, and work with the Director of Development to ensure that supply inventory and orders are on track with Development department budget. Serve as a liaison for Museum gift shop orders and on-site catering.

Serve as occasional back-up support for other team members, fielding tasks, calls, and other duties.

Serve as a frontline contact for internal requests/inquiries of the Institutional Giving Team and outbound requests for operational, marketing, communication, and programmatic support.

Represent the Development Team by assisting with all general fundraising activities and special events.

Perform additional tasks as assigned.

Education:

Bachelor’s degree

Experience/Skills:

Professional experience should include at least two years of development work with a nonprofit organization, preferably a museum or other cultural institution, with proven experience in database management.

Experience with Raiser's Edge is desirable. Experience working in a CRM/fundraising database is required.

Must possess effective communication skills, both in speaking and writing.

Demonstrate excellent organizational skills with attention to detail.

Be able to problem-solve and multitask under tight deadlines.

Maintain effective working relationships with volunteers, donors, and staff.

Must always maintain donor confidentiality.

The ability to work in a positive collaborative environment while also functioning autonomously is essential.

Some nights/weekend hours are required. Must plan to work during the last two weeks of December, during peak year-end fundraising.