Greater Philadelphia Cultural Alliance

Director, Membership

The Chamber of Commerce for Greater Philadelphia (The Chamber) brings area businesses and civic leaders together to amplify the impact of business in the region, advocate for a competitive business climate and grow a vibrant and diverse business community in order to achieve our vision: The Greater Philadelphia Region is a top global destination for business and a leader in inclusive growth.

We are currently seeking a Director, Membership to lead our membership team in driving revenue growth and enhancing member experience. This is a strategic leadership role focused on optimizing team performance and ensuring sustainable membership acquisition and retention.

Essential Duties & Responsibilities

  • Lead the membership team’s day-to-day sales and engagement execution.
  • ·Provide hands-on coaching and professional development to Membership Advisors and Engagement Managers.
  • Oversee the Chamber’s membership sales pipeline and retention strategies.
  • Collaborate with senior leadership to develop and execute long-term membership growth plans.
  • Represent the membership team in prospective and current member meetings, external events, investor sales meetings and strategic initiatives.
  • Develop proactive employee recruitment and transition plans for team sustainability. 

The Ideal Candidate Has:

  • 5+ years of experience in a leadership role overseeing membership sales and engagement, business development and customer engagement, or related experience, with a proven track record of driving revenue growth and sustaining long-term relationships.
  • Strong ability to drive sales performance without direct competition, creating a supportive and high-achieving team culture.
  • Experience managing sales pipelines, analyzing performance metrics, and implementing data-driven coaching and sales strategies.
  • Proven ability to manage and lead a high-performing team that engages members/clients/customers, builds strong relationships, and drives growth and retention.
  • Strong organizational and strategic planning abilities
  • Prior experience in a chamber of commerce, association, or member-driven organization is a plus.
  • Residency in the Greater Philadelphia region

Why You’ll Love Working With Us: 

  • Competitive salary and opportunities for career growth.
  • Excellent benefits package.
  • A leadership role that makes a lasting impact on the local business community.
  • A collaborative and mission-driven team environment.
  • Networking opportunities with top professionals in the region.

Work Conditions 

The Chamber is currently working in a hybrid work environment that allows for a flexible work schedule, while requiring employees to work in-person at least two days each week. When on-site, this individual will work in a typical office environment. On a standard workday, the majority of time is spent sitting at a desk, using the computer and speaking on the phone. However, at times, this role will be required to attend Chamber events or related outside meetings/events on behalf of the Chamber. These meetings/events may take place outside of regular business hours and outside of center city Philadelphia. 

Compensation

Base of $80K-$115 with eligibility for additional incentive based on team performance and goal achievement.

 

The Chamber of Commerce for Greater Philadelphia is an Equal Opportunity Employer that is committed to building a culturally diverse staff. We strongly encourage applications from candidates of all backgrounds.