A/V Technician ( Part Time)

The AV Technician will be based on-site and will provide on-site AV services to include troubleshooting, installation, and maintenance of electronic communication systems including but not limited to video conferencing, audiovisual, projection, pro audio, video control.

This role requires a detail-minded, technically skilled individual with strong customer service and problem-solving skills; able to multi-task and think quickly on your feet in a fast-paced environment.

Key Responsibilities

Provide technical support to museum staff to ensure the Core Gallery AV System and Special Programming AV System are properly functioning.  

Responsible for the safe and correct diagnosis of faults, test, implementation, and operation of all aspects of audiovisual, video conference, display, and presentation technologies.

Support live events as needed.

Qualifications

AV System knowledge gained in service or operational environment

Experience operating, troubleshooting and supporting a variety of AV systems

Experience with AV tools and common test equipment

Basic understanding of network architecture

Understanding of control system software

Understanding of DSP and related software

Understanding of media servers and content streaming

Understanding of typical digital signage systems and associated networks

Extensive experience in operating, troubleshooting, and supporting a variety of AV systems including event environments

Ability to read, understand and convey schematics from CAD files

Understanding of Network Architecture and IT systems

Experience with projector alignment, blending, lamp, and filter changes

Experience or training on DSPs and related software including, but not limited to; QSC, BiAmp.

Training on VC systems, codecs, and software including, but not limited to; Cisco, Polycom, Zoom, WebEx, GoToMeeting, Bluejeans, Teams, Google Hangouts, etc.

High level of customer service skills dealing with fellow staff and public

Ability to analyze situations, make decisions, and solve problems under pressure.

Ability to work with a high degree of accuracy and detail.

Ability to maintain positive working relationships with management, co-workers, clients and vendors.

Ability to communicate effectively face-to-face, in groups, and via telephone and written communication.

Intermediate experience with Microsoft suite of products

Includes weekend and after-hours work – Typical schedule is Thursday 1-9, Friday 9 -5 pm and Saturday 9-5 pm

The work of the Greater Philadelphia Cultural Alliance is made possible through the generous support of committed individuals and institutions.