Coat Check Attendant

Reporting to: Associate Director of Audience Services

Department: Audience Experience 

Summary: 

Under the direction of the Audience Experience team, the Coat Check Attendant is responsible for collecting, storing, and returning coats and items dropped off by audience members. The Coat Check Attendant may also be responsible for handing out accessibility tools to audience members and collecting the appropriate form of collateral. With accurate organization the Coat Check Attendant provides efficient and prompt customer service to all audience members before, during and after each event. This position travels to all three venues, Kimmel Center for the Performing Arts, Academy of Music, and The Miller Theater. 

Essential Functions:

Make guests feel comfortable and enhance the audience experience

Hang and organize coats within the numerical order system

Return coats and items using the numerical order system to guests in a friendly and efficient manner

Maintain and organize coat check area always ensuring cleanliness

Work with Security team to accurately complete tracking process for lost or stolen articles

Hand out accessibility tools and securely store and accurately return appropriate collateral

Additional duties as assigned or required

Minimum Qualifications:

Availability to work a varied schedule including daytime, evenings, weekends, holidays as performance schedule requires

The current position opening requires availability on Friday during the daytime

Ability to stand/walk for extended periods of time up to four (4) hours

A resume and cover letter are required when applying for this position.

The Philadelphia Orchestra and Kimmel Center, Inc. does not discriminate in employment on the basis of race, color, religion, gender (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, parental status, or military service.