Enrollment Management Assistant

Status:        Non-Exempt

Position:     Enrollment Management Assistant

Reports To: Director of Admission & Managing Director of Continuing Education

About Moore:  Moore College of Art & Design is a historically all-women's undergraduate college that has evolved to admit nonbinary and trans undergraduates, as well as co-educational continuing education and graduate students. Founded during the original industrial revolution to advance women in new fields, under principles of inclusivity and opportunity, our mission is more relevant than ever, as technology, sustainability, and diverse cultures drive and influence new and existing industries.  We strive to create a community of employees and faculty that mirrors our student body and offers a range of academic perspectives in their fields.  ​We welcome candidates who value diversity and support the inclusive culture we seek to nurture at Moore. The world needs Moore. For more information, visit moore.edu and follow us on social media @moorecollegeart.

Benefits:  Moore College of Art & Design offers a time off package consisting of 31 days paid throughout the year for holidays, winter break, vacation and personal days. In addition, we provide 2 weeks of sick time and offer a great benefit package including health, dental, and a 403b plan with an immediate match and 100% vesting. 

Purpose:  The Enrollment Management Assistant plays a crucial role in supporting the enrollment management team by providing essential administrative and clerical assistance. This position ensures the smooth operation of the admissions and continuing education office, delivering outstanding service to prospective students, current students, faculty, and staff.

Desired Skills and Experience:

• High school diploma or equivalent; associate's or bachelor's degree preferred.
• Experience in an administrative support role, preferably in an educational setting.
• Strong organizational and time management skills.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with database management systems.
• Ability to handle confidential information with discretion.
• Strong customer service orientation and problem-solving skills.

General Responsibilities:

• Handle phone and email inquiries with efficiency and accuracy, providing valuable information to prospective and current students, faculty, and other stakeholders.
• Be the friendly face that greets campus visitors and their guests, ensuring a positive and welcoming experience.
• Manage the calendar for the Vice President of Enrollment Management, coordinating appointments and meetings seamlessly.
• Create and manage Purchase Orders for both Admissions and Continuing Education, ensuring financial processes run smoothly.
• Ensure the office is well-stocked by placing monthly office supply orders.

Continuing Education Responsibilities:

• Student Registration and Records Management: Process new student registrations, handle course changes and drops for existing students, generate and distribute attendance rosters, maintain student tracking spreadsheets, and manage transcript requests.
• Course Logistics and Student Support: Send timely course information and cancellation notifications to students and faculty, distribute Moodle login credentials to new students, update check-in/check-out sheet permissions, and manually add 5-week track students to attendance rosters.
• Finance Administration: Reconcile student account balances, maintain records of credit card and check deposits, track scholarships and maintain deposit records, keep accurate records of refund deposits, and assist customers with refund processes.

Physical Demands/Working Conditions:

Office setting with some box lifting.  The above statements are intended to describe the general nature and level of work being performed.  These are not to be construed, as an exhaustive list of all responsibilities, duties and skills required of personnel as so classified.

The College adheres to the principle of equal educational and employment opportunity without discrimination on the basis of race, color, religion, age, national or ethnic origin, sexual orientation, gender identity or expression, handicap or disability, military or veteran status, genetic information, or any other characteristic protected under applicable federal, state or local law in the administration of its educational policies, scholarship and loan programs, and other College-administered programs and employment practices.  Retaliation is also prohibited. To read our full compliance statement please visit: http://moore.edu/non-discrimination-policy/

The work of the Greater Philadelphia Cultural Alliance is made possible through the generous support of committed individuals and institutions.