Visitor Services & Membership Assistant

The American Swedish Historical Museum is seeking a friendly, welcoming, and organized person to join our small but mighty staff as a part-time Visitor Services & Membership Assistant. We are looking for someone who loves working in a small non-profit environment and enjoys meaningful interactions with the public.

Under the supervision of the Assistant Director, the Visitor Services & Membership Assistant is responsible for facilitating daily visitor services at ASHM and ensuring the visitor experience is consistently outstanding. This position is tasked with engaging the public in order to provide an educational, safe, and memorable experience at the Museum including the daily running of frontline operations in a smooth and efficient manner. As front-line staff, it is also key to find personal connections between visitors and the organization and actively encourage membership sales. This position also works directly with our point-of-sale (POS) system and assists visitors with admission and gift shop sales.

The membership assistance portion of the position includes the vital task of keeping accurate and updated records of membership and donations in the database and then using the database to generate reports and communication mailings.  

The regular work schedule for the Membership and Visitor Services Assistant is Wednesday through Friday, 10:00 am to 4:00 pm. Occasional evening or weekend work on events will be required.

For additional information, please see the posting on our website.

The work of the Greater Philadelphia Cultural Alliance is made possible through the generous support of committed individuals and institutions.