Director of Information Technology
Primary Duties Responsibilities:
General IT Administration:
- Select and implement suitable technology to streamline all internal operations and optimize their strategic benefits
- Design and customize technological systems and platforms to improve customer experience
- Plan the implementation of new systems and provide guidance to IT professionals and other staff within the organization
- Approve purchases of technological equipment and software and establish partnerships with IT providers
- Oversee the technological infrastructure (networks and computer systems) in the organization to ensure optimal performance
- Direct and organize IT-related projects
- Monitor changes or advancements in technology to discover ways the organization improve services
- Analyze the costs, value, and risks of information technology to advise management and suggest actions
- Assist in grant writing for information technology projects
System Administration:
- Linux system administration, including familiarity with multiple Linux operating systems and distributions
- Windows network administration
- Configure and manage DNS and DHCP services and other network infrastructure
- MySQL performance tuning
- Bash and Perl scripting for automated backups data transfer
- Server and storage planning and virtualization
- Plan and execute system updates
- Maintain and support internal and external process management and help desk ticketing systems
- Maintain and oversee support for the VOIP telephone system
- Maintain and oversee support for the building security system
Software & Database Development:
- Oversee design and development of HSP’s public-facing authentication and authorization systems and information discovery systems, including the Patron Access Link, Discover online catalogue, HSP Encounters genealogy database system, the Digital Library, and other web-based database systems and services using PHP, Java, Perl, CSS, and HTML
- Assist in development of interfaces for MARC, Dublin Core, EAD, and XML database records for indexing in public discovery systems
- Oversee and manage support for HSP websites, including hsp.org, digitalhistory.hsp.org, and philaplace.org digitallibrary.hsp.org, discover.hsp.org
Network and Computer Security:
- Establish and enforce network and computer security polices
- Monitor and maintain firewalls to protect all internal and external servers and personal computers
- Configure system-wide Windows network policies to protect against virus, malware and phishing attacks
- Respond to security breaches, virus infestations and other security issues
PC Support:
- Provide user support for Windows 10 and various office applications, including Office365
- Oversee PC maintenance and repair
Digital Services:
- Support the activities of the digital services department, including establishment of metadata standards, mass digitization projects, metadata entry, DAMS and HSP’s rights and reproductions service
Other:
- Represent the Society externally
- Perform other duties as assigned
Qualifications and Skills:
- Proven experience as an IT Director or in similar managerial role
- Experience in managing Library Technical Services
- Excellent knowledge of IT systems and infrastructure
- Background in designing/developing IT systems and planning IT implementation
- Solid understanding of data analysis, budgeting and business operations
- A strong strategic and business mindset
- Excellent organizational and leadership skills
- Outstanding communication and interpersonal abilities
- Effective oral and written communication, including phone skills
- Superior analytical and problem solving skills
- Hands-on team player who can also operate independently
- Must be organized and have a high level of attention to detail
- Self-confident, collaborative, knowledgeable and an analytical thinker
- Must demonstrate good judgement and the ability to take action as appropriate
- Ability to handle daily work details accurately as well as other projects, and dive in and learn the business
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