Visitor Assistant
Grounds For Sculpture is seeking part-time, (average of 25 hours per week) Visitor Assistants for our Guest Services Department. The Visitor Assistant reports directly to the Managers of Guest Services. The Visitor Assistant, Guest Services is responsible for the daily GFS operational procedures and assisting visitors. Their primary responsibilities include providing excellent customer service, selling tickets, enforcing security and safety guidelines and distributing information.
GFS seeks to be inclusive, reflective, and responsive to the dynamic world we live in. Grounds For Sculpture, Inc. adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.
Duties and Responsibilities
- Welcome all visitors into Grounds For Sculpture, assist with crowd control, answer all visitor questions with the highest level of customer service at the desk and around the park
- Serve as an ambassador for Grounds For Sculpture to help foster a culture of inclusion for all members, donors, volunteers, and guests.
- Enforce security and safety guidelines in all public spaces
- Support the Museum Shop by assisting with and producing sales by providing exemplary customer service, possessing and sharing knowledge of product lines and the sculpture park, and providing merchandise guidance and recommendations to guests.
- Collect payment for entry and process memberships
- Direct visitors & tour/school groups in the park to exhibitions and events
- Answer phones and live chat
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Serve as an ambassador for Grounds For Sculpture to help foster a culture of inclusion for all members, donors, volunteers, and guests.
- Assist with the parking and traffic control
- Assist with day-of event details and tasks.
- All other duties as assigned
Requirements
- High school diploma
- Spanish fluency encouraged
- Excellent communication and customer service skills
- Proven knowledge of database and POS systems
- 1 or more years work related experience in a related field
- Must be willing to work evenings, weekends and be flexible with schedule
