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Patron Services AssociatePatron Services Associate Department: Ticket Philadelphia About Ticket Philadelphia Ticket Philadelphia is the official ticket seller for shows presented at the Kimmel Center, the Academy of Music and the Merriam Theatre. Our contact center, box office, and website provide exceptional customer service for all events on the Kimmel Center Campus. Ticket Philadelphia provides services for Kimmel Center Resident Companies including The Philadelphia Orchestra, The Philly Pops, The Pennsylvania Ballet, as well as other local cultural organizations including Capitol Philharmonic of New Jersey. Open 7 days a week, Ticket Philadelphia contact center manages an average of 300-800 calls per day and tickets over 1,800 events per year. Summary: The Patron Services Associate is responsible for providing superlative customer service to the patrons of all Ticket Philadelphia clients by adhering to the Ticket Philadelphia Customer Service Standards. Essential Functions:
Education and Experience:
Knowledge/Skills/Abilities:
Hourly rate is $11.00-$12.50 based on experience; increasing after the successful completion of a 90 day probationary period Training is May 17th - May 21st; six hours daily The diversity of our region is our strength and Ticket Philadelphia is dedicated to creating a diverse and inclusive cultural campus that reflects our commitment to an environment where everyone feels welcome and valued onstage and off. Applications from female and minority candidates are highly encouraged. |
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The work of the Greater Philadelphia Cultural Alliance is made possible through the generous support of committed individuals and institutions. |