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Visitor Services AssistantWinterthur Museum, Garden & Library comprises an outstanding naturalistic garden, the premier collection of American decorative and fine arts, and a nationally renowned research library, all in a historic Brandywine Valley landscape of nearly 1,000 acres. Winterthur’s mission is “to inspire, enlighten and delight all of its visitors while preserving and enhancing its buildings and landscape, its' collections and programs, and its' history as a country place." Winterthur considers its employees and volunteers to be among its greatest assets and provides them with the chance to develop their love of the arts and horticulture while contributing to the mission of the institution. Working at Winterthur is a unique and rewarding opportunity, offering a variety of career paths in a beautiful setting. At Winterthur employment is more than just work. Employees enjoy an environment that is rich in culture and natural beauty while contributing specific skills and upholding the core values of the organization. JOB DESCRIPTION: The Visitor Services Assistant delivers exceptional customer service to all guests and visitors of Winterthur. They are responsible for greeting, engaging, assisting and accommodating a positive experience. The VSAs report to the Manager of Visitor Services and provide information regarding tours, exhibitions, membership and all things related to Winterthur. Responsibilities:
Compensation: $11.30/hour JOB REQUIREMENTS: Minimum Experience: 1-3 years of sales/call center and customer service experience with a high school diploma Preferred Experience: Bachelor's degree with experience in museum setting and/or ticketing software. Knowledge of Delaware/Brandywine Valley area. Knowledge/Skills:
Essential Functions:
Work Schedule: Variable, Tuesday - Sunday, must be available nights, weekends, holidays, to include 3 days following Thanksgiving and week between Christmas and New Year’s |
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The work of the Greater Philadelphia Cultural Alliance is made possible through the generous support of committed individuals and institutions. |