Greater Philadelphia Cultural Alliance

Arts Administrative Intern

Gain valuable fundamental experiences in non-profit arts operations as an Arts Administration Intern at Bucks County Playhouse.

In this position, you will work with the teams from Development (fundraising/special events), Front of House (box office/audience services) and Marketing to help advance the basic operations of the organization.

As an intern in the Development Office you will help cultivate and manage relationships with donors, maintain records, contribute to research projects, and collaborate on special events. In the Marketing Department, you will assist in social media, help distribute marketing collateral, and work on special research projects. As part of the front of house team, you will work with both staff members and patrons to ensure that audience ticketing needs are met and a high level of customer service is upheld.

This position is available immediately thru September. Exact timing is negotiable. Weekly stipend available. This position is expected to work 15-20 hours/week on a flexible Monday-Friday schedule and should be available on some nights and weekends. Housing not available.

Responsibilities include (but are not limited to)

Perform basic account maintenance activities in Box Office/Fundraising software

Create donor acknowledgement letters

Organizing mass mailing pieces for annual appeals

Tracking annual fund donor benefits

Assisting Patrons with ticket sales (online and over the phone)

Develop exceptional knowledge about the Playhouse and enjoy sharing that knowledge with patrons as a brand ambassador

Answer questions about BCP events, add-ons, and resolve any customer service barriers or issues in a positive a knowledgeable way

Assist Marketing department with distribution of materials

Assist Development department with special events

Assist House Management team with preshow and usher responsibilities

Other tasks, as needed

Specific Knowledge, Skills, and Abilities

Excellent interpersonal, written, and oral communication skills

Highly enthusiastic, positive minded, and detail oriented

Creative thinkers and self-starters with strong communication and computer skills (Excel and Word are essential – Salesforce/Patron Manager is helpful)

Must possess a professional and friendly attitude and be able to quickly develop a rapport with patrons/donors over the phone, through email, and in person

Ability to learn and navigate new software quickly

Discretion when dealing with sensitive issues and information

Previous box office experience a plus

Bucks County Playhouse, a nonprofit 501(c)3 organization, provides the finest theatrical entertainment for visitors and residents of New Hope, Doylestown, Lambertville, Bucks County and the Delaware Valley.  Bucks County Playhouse inspires, entertains, and engages audiences with professional theatrical productions of new and classic plays and musicals featuring leading artists from stage and film. We provide innovative arts education and community programs that celebrate the performing arts.

 

Located between Philadelphia and New York, Bucks County Playhouse opened in 1939 in a converted 1790 gristmill after a group of community activists, led by Broadway orchestrator Don Walker, rallied to save the building.  The Playhouse quickly became one of the country’s most famous regional theaters, featuring a roster of American theatrical royalty, and remained in continuous operation until December 2010. In 2012, the Playhouse re-opened thanks to the efforts of the Bridge Street Foundation, the nonprofit family foundation of Kevin and Sherri Daugherty, and Broadway producer Jed Bernstein.  In January 2014, Broadway producers Alexander Fraser and Robyn Goodman assumed the leadership roles of Producing Director and Executive Producer, respectively.