Front Desk Adminstrator

MJ Test Prep is seeking a front desk administrator to assist in running daily operations in primarily in Bryn Mawr, but there is another location in Chestnut Hill. This position is part-time with the possibility for more hours during busier seasons. We are looking for someone with flexible availability.

This is a dynamic job in a fast-paced environment. Candidates MUST be able to handle significant customer interaction over the phone and in-person.

The primary job responsibilities include:

– Managing all phone and email communications
– Scheduling students and managing tutors’ schedules
– Describing our programs to potential new customers
– Handling payments and billing
– Filing student records
– Managing our teaching materials, including photocopying and organizing
– And many other clerical office tasks

The ideal candidate should:

– Be able to handle a highly visible role with significant customer interaction
– Have excellent organizational and communication skills
– Be skilled at multi-tasking in a fast-paced environment
– Have good computer skills, including MS Office and Outlook. Experience with scheduling software like TeachWorks, WordPress, and Adobe Photoshop is a plus
– Be detail-oriented and have a high level of motivation
– A college degree is preferred, though candidates who are working towards a degree or who have work experience will also be considered.

This is a contract position. Our Bryn Mawr office is open 10 AM to 9 PM Sunday through Friday, and 10 AM to 6 PM on Saturday, and our Chestnut Hill office is open only by appointment. Hours are variable shared by 2 or 3 administrators. The salary is extremely competitive, based on prior experience.

The work of the Greater Philadelphia Cultural Alliance is made possible through the generous support of committed individuals and institutions.